Chauffeur companies are starting to see an increase in demand for a
variety of reasons. They are appreciated for providing a high-quality service
that is combined with great punctuality, privacy and convenience. However, the
process of hiring this type of car is more involved than using an Uber or
hiring a taxi. Let's take a look at eight of the top things to look at when
hiring a chauffeur:
Customer reference
One of the first things to do before making a booking is to check the
company's credibility. This is easily achieved by looking at online reviews or
getting feedback from past customers. Additionally, the actual company may be
in a position to show a few references from some of their regular customers.
Punctuality
Most of the chauffeur companies will aim to offer 100% punctuality to
ensure they are constantly on time to pick up their clients. They mostly rely
on a booking system to help manage the precise movement and availability of
their fleet of vehicles.
Qualified drivers
The drivers are all well experienced and highly qualified. Beyond the
ability to have a decent understanding of the local area, they will be selected
based on behaviour and attitude. Also, they are likely to receive regular tests
and training related to things like safety regulations and customer service.
High-end vehicles
The majority of the vehicles offered by the chauffeur companies will
include the latest models of a series of luxury models. A few of the popular
choices include the BMW 7 Series or the Mercedes V-Class, S-Class or E-Class.
The V-Class is a spacious minivan and practical for those travelling with a lot
of luggage.
Great flexibility
The chauffeur companies that have been in business for a while are
likely to be willing to give a decent amount of flexibility in regards to the
service offered. This may relate to things like last-minute bookings, unplanned
return journey, or extended waiting times.
Add-on services
The extra services offered are likely to vary among the chauffeur
companies. Most will include the basics like up-to-date newspapers and
magazines to give something to do while travelling. Free Wi-Fi and drinks can
be included. Certain extras are often only available on request. This may
relate to something like having a chilled bottle of champagne ready to drink. A
child seat can be provided for those travelling with a young family.
Additionally, for the first-time travellers to a city, the driver can provide a
local travel guide that highlights the top attractions.
Plan the route
Many of chauffeur companies will accept a route planned by the client.
This can include exact details of the route to take or simply to ask for the
driver to pass certain locations or attractions. In most cases, it will benefit
to let the driver plan the best route because they will have in-depth knowledge
about driving in a particular area.
Extra support
Many of the experienced drivers are in a position to give extra support
and guidance. They have the knowledge to help with things like the best places
to visit in the city, where to eat, or help search for a particular address.
Additionally, for the business travellers, there is often an upgrade option to
give a VIP style service that can be tailored to their specific needs.
Author: Leo Eigenberg
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